Bookings & Reservations
Select an available slot on our platform, then visit our Causeway Bay office within 48 hours to pay in full and confirm your spot today.
Your hold expires automatically once 48 hours pass, and the reserved slot releases back into open inventory for other golfers to book right away instead.
No, payment must always be completed in person at our Causeway Bay office, since online holds alone never confirm or secure a finished booking here.
Our office sits at China Taiping Tower, 8 Sunning Rd, Causeway Bay, Hong Kong. where every booking gets finalized through a required in-person office visit.
Cancellations & Fee Returns
Simply submit your cancellation request through live support on our platform or by emailing game@golfeurivo.com anytime you like before your scheduled game date actually arrives.
Yes, cancellations submitted at least 24 hours before your game date receive a full return, with zero deductions applied to your total paid amount owed.
Same-day cancellations incur a 50% deduction to cover allocated venue space and scheduling, while the remaining 50% of your paid fee gets returned.
We start transfers within 24 hours of receiving your complete banking details, and funds typically reach your account within 7 business days afterward each time.
Arrival & Identification
Please arrive exactly one hour before your scheduled start time to complete check-in, venue orientation, and other necessary entry procedures without any unwanted delay today.
Late arrivals or complete no-shows always seen as same-day cancellations, meaning your entire booking is cancelled outright with absolutely no fee returned to you.
Bring a valid government identity card, national passport, or driver's license showing a clear, current photograph for check-in on your scheduled game day itself always.
Entry gets refused entirely without valid identification, and your booking is cancelled under the exact same-day cancellation terms, with absolutely zero fee ever returned back.
Privacy & Support
Your details support booking fulfillment, account administration, and communication delivery, all handled directly under Hong Kong's Personal Data Privacy Ordinance throughout every single interaction here.
We never sell or distribute your data for outside marketing purposes; sharing only ever happens with select operational partners or under strict legal requirements only.
Reach us anytime by simply emailing game@golfeurivo.com or by calling +852-984-555-67, available 10:00 AM to 5:00 PM HKT, Monday through Saturday every single week too.
Yes, you may always request full copies of your data, ask for corrections, or withdraw consent for communications anytime by simply emailing our support team.